• 24 Hour Surgery Information

    In a medical emergency, call 111

    Call 24 Hour Surgery

    Call: 03 365 7777

    How to get there
    We are located at 401 Madras Street, Christchurch Central.

    Parking
    You can enter our carpark from Madras Street; turn left just before the lights on Bealey Avenue. We have a drop off area at the front entrance for patients who may require this.

    Public Transport
    You can plan your bus trip from the Journey Planner on the Metro website.

    Accessibility
    We have wheelchair parking and an accessibility ramp. Wheelchairs are available if you need them. We also have an interpreter service available.

  • Unsure where to go?

    In a medical emergency, call 111
    • Want 24/7 health advice?

      Call your GP or Healthline to talk to a health professional 24/7 and they will point you in the right direction.

    • Need a GP appointment

      Call your GP, find a GP or visit Practice Plus for a virtual appointment

    • Should I visit the 24 Hour Surgery?

      Call your GP or Healthline to talk to a health professional 24/7 and they will point you in the right direction.

The patient and providers service teams support primary healthcare teams to provide the highest quality care to the people of Waitaha Canterbury.  

Through these services, Pegasus plays an important role in making sure health needs are met across the communities, cultural groups, various age groups, and in the geographical areas that it serves. We strive for all people, including Māori, to receive access to equitable health. 

Our specialised teams work closely with our general practices and other primary care providers in the following areas:   

Patient Services

This is a large group of varied specialist teams that provide services that complement or extend the core provided by general practice. 

This includes: 

Residence Youth Health service

This team supports young people living in the Oranga Tamariki residence Te Puna Wai o Tuhinapo  (youth and correctional justice). The team provides primary health care on-site. The service is nurse-led with the support of general practitioners (GPs).  

Tautoko Hauora 

Our kaitautoko (support workers) work with Māori, Pacific peoples', Culturally and Linguistically Diverse (CALD), youth, Rainbow, low income, and those with disabilities. Tautoko Hauora is a service that aims to provide support to individuals who are either not enrolled in a general practice or who are enrolled but not accessing their general practice teams as frequently as required. The team helps identify and manage the barriers that a person or whānau may have in accessing health care.

Find out more about Tautoko Hauora
Child and Whānau Support - Tautoko Hauora

This service aims to support the social, behavioural, developmental needs, and wellbeing of tamariki aged zero -14 years. 

Find out more about Child and Whānau Support - Tautoko Hauora
Here Toitū

Here Toitū work to support individuals living with a health condition or disability to improve their wellbeing, determine their own goals and aspirations, and where appropriate, engage in sustainable earning, learning or volunteering that is meaningful to them. 

Find out more about Here Toitū
Smoking Cessation

The smoking cessation team supports people across Waitaha to become Smokefree by working with general practice to ensure patients are offered and can access cessation support.  The team includes support advisors who undertake recalls to overdue patients, and stop smoking practitioners (quit coaches) who, along with other quit coaches from Te Hā – Waitaha, provide face to face individual or clinic-based support programmes for clients to become smokefree.

B4 School Check Coordination team

The B4 School Check Coordination team provides leadership and coordination for all clinical and operational matters of the B4 School Check (B4SC) programme in Waitaha.  We focus on the provision of services to high deprivation populations and to high need, Māori, Pacific peoples', and new migrant children with the expectation that it will contribute to the reduction of health inequalities. The team also manage the Pegasus service delivery which includes a dedicated mobile outreach service.  

Immunisation Coordination

The Immunisation Coordination team supports Pegasus and Health New Zealand | Te Whatu Ora Waitaha to deliver the immunisation coordination programme in a way that ensures maximum vaccination coverage is achieved in a compliant manner. The team completes cold chain accreditations, independent vaccinator training, and support catch up immunisation schedules. 

Provider Services

Supporting general practice to improve sustainability, capacity, the quality of care and patient experience so that patients have equitable access to high-quality primary care.

Nursing Team

Our nursing team provides professional and clinical leadership and advice to all nurses within the Pegasus Health network. This includes the 24 Hour Surgery, Acute Demand, Pegasus nursing workforce, and the wider general practice nursing workforce. It also includes non-governmental organisations (NGOs), Māori and Pacific peoples' providers whom we work in partnership with.

Our nurses are highly skilled and motivated leaders in primary and community based nursing, and work collaboratively to achieve equitable healthcare access and outcomes for our populations. This is achieved through advocacy, education and shaping or developing policy. 

Clinical Quality and Education Team 

The team provide primary health clinicians (GPs, nurse practitioners, nurses, and pharmacists) independent, evidence-informed, equity-focused and peer led professional development and education opportunities to support best practice. 

Practice Relationship Team 

Supports general practices and their community partners to deliver a better patient and staff experience, improved quality of care and greater business efficiency using a continuous improvement framework.  

Equity Team

The team leads the implementation of the Pegasus Equity & Population Health Strategy, Kia atawhai ki te tangata, 2022-2030. This strategy strengthens Pegasus’ commitment to achieve health equity by purposefully and strategically threading equity and Te Tiriti o Waitangi throughout our organisation, the wider primary healthcare network and all aspects of how we work. The team works collaboratively with other teams, general practices, pharmacies and other organisations to influence change across the wider health system. We focus on enabling equitable access to health care and equitable health outcomes for key population groups especially Māori.

Management Services Organisation

Management Services Organisation administers services, including practice contracts, claims, payments and reports.