• 24 Hour Surgery Information

    In a medical emergency, call 111

    Call 24 Hour Surgery

    Call: 03 365 7777

    How to get there
    We are located at 401 Madras Street, Christchurch Central.

    Parking
    You can enter our carpark from Madras Street; turn left just before the lights on Bealey Avenue. We have a drop off area at the front entrance for patients who may require this.

    Public Transport
    You can plan your bus trip from the Journey Planner on the Metro website.

    Accessibility
    We have wheelchair parking and an accessibility ramp. Wheelchairs are available if you need them. We also have an interpreter service available.

  • Unsure where to go?

    In a medical emergency, call 111
    • Want 24/7 health advice?

      Call your GP or Healthline to talk to a health professional 24/7 and they will point you in the right direction.

    • Need a GP appointment

      Call your GP, find a GP or visit Practice Plus for a virtual appointment

    • Should I visit the 24 Hour Surgery?

      Call your GP or Healthline to talk to a health professional 24/7 and they will point you in the right direction.

Almost one quarter* of New Zealanders identify as having a disability. There are a range of disabilities that people live with: physical, sensory, neurological, psychiatric, intellectual, sight, and hearing.

This rises to over half of those over 65 years having at least one disability (59% in 2013). Waitaha Canterbury has a higher proportion of over 65s in the population compared to Aotearoa New Zealand. High numbers of disabilities are hidden, meaning they aren’t visible.

Disabilities are associated with an increased likelihood of living in poverty, facing discrimination, and experiencing numerous barriers to accessing health care. People with disabilities face a higher prevalence of developing chronic diseases such as asthma, arthritis, cardiovascular disease, diabetes, high blood pressure and cholesterol, and stroke. Disabled Aotearoa adults visit their general practice about twice as frequently over a year, than those who are non-disabled.

* 24% in the 2013 NZ Census.

Primary care and disability

Primary care is at the forefront of addressing the health needs of people with disabilities. 

  • General practice and pharmacy interact with, and care for, high numbers of disabled patients, especially given that their volume of visits is double that of non-disabled patients. 
  • Pegasus Health aims to create inclusive and positive health care for those with disabilities. 
  • Disabled people are identified as a priority population to reach and support in the Pegasus Health Equity & Population Health Strategy 2022-30 (PDF, 8 MB)

 

Booking an New Zealand Sign Language interpreter

For deaf patients, you can book a sign language interpreter through iSign – you can easily book by sending a text message to 3359, emailing bookings@isign.co.nz or calling 0800 934 683. For more information on the support available, visit Whaikaha | Ministry of Disabled People website.

Book an interpreter online – iSign Whaikaha | Ministry of Disabled People

Information, advocacy, and support services

Office for Disability Issues

Government office focused on disability issues working toward a vision of New Zealand being a non-disabling society.

Aspire Canterbury (Disabled Person’s Centre)

Aspire provides free disability information and advice, and access to resources for disabled people.

  • Directory of Waitaha services and supports for disabled people and their whānau
  • Total Mobility Scheme provider
  • Advises on products available
  • Can be found on ERMS.

Carers New Zealand

Carers NZ is the national body providing information, advice, learning and support for carers of disabled children and adults.

Caring Families Aotearoa

Providing safe homes and advocating for the welfare and safety of children in care.

CCS Disability Action

CCS provides disability support and advocacy about disability issues.

Disabled Person’s Assembly (DPA)

An organisation for people with all types of impairments which works to achieve equity for all.

Disability Steering Group

Ensures people with disabilities in the Waitaha and West Coast districts access services, and participate in decision-making.

Hōhepa Canterbury

Hōhepa Canterbury is a disability support and service provider offering diverse support options in Waitaha.

LifeLinks

LifeLinks provides disabled people with assistance to be independent and contribute to society.

St John of God Hauora Trust

St John of God supports people living with physical or neurological disabilities, and their whānau.

Vaka Tautua

A national ‘by Pacific, for Pacific’ mental health, disability, and social services provider.

Whaikaha | Ministry of Disabled People

Ministry set up in partnership with the community and Māori to provide disability information and resources.

Other services and support

Deaf Aotearoa Tangata Turi (deaf.org.nz)

  • Understands and responds to Deaf and hard-of-hearing people’s needs relating to assessment, information, and access to assistive equipment.

iSign Deaf Aotearoa (deaf.org.nz/what-we-do/isign/)

  • Enables access and participation for Deaf people by providing professional and confidential New Zealand Sign Language (NZSL) interpreting services.

Deaf Society (deafsocietyofcanterbury.co.nz)

  • Provides social, recreational, and educational activities and facilities for people with hearing impairments.

Connect Interpreting (connectinterpreting.wordpress.com)

  • Connect is a team of experienced professional New Zealand Sign Language (NZSL) interpreters available for booking.

Wordsworth Sign Language Interpreters (wordsworth.nz)

  • Providing general and specialist interpreting services as well as interpreter training.

New Zealand Relay (nzrelay.co.nz)

  • Enables people with hearing and speech impairments to use the phone. We provide services for people who are deaf, deafblind, hard of hearing, and speech impaired.

Catapult Employment Services (catapultemployment.org.nz/employers/)

  • Provides a professional and comprehensive employment service for people seeking paid work.

Skillwise (skillwise.org.nz)

  • Facilitation of opportunities for people with intellectual disabilities to be involved in training, the arts, volunteering, employment, and recreational activities.

Emerge Aotearoa (emergeaotearoa.org.nz)

  • Delivers mental health, addiction, disability support, employment, and offers rehabilitation and housing services throughout New Zealand.

Workbridge (workbridge.co.nz)

  • Provides support for disabled people to obtain employment.

Helen Anderson Trust (helenandersontrust.co.nz)

  • Provides a day support service, recreation and volunteering for adults with intellectual disabilities.

IDEA Services (idea.org.nz)

  • Provides needs assessments and supported living services for those with intellectual disabilities.

Seabrook Mackenzie Centre (seabrookmckenzie.net)

  • Provides assessments and tuition for those with specific learning disabilities, as well as training for others.

ParaFed Canterbury (parafedcanterbury.co.nz)

  • Provides sports programmes, equipment, and services for people with physical or visual impairments.
Illustration of heart icon held between two hands

Find more support

To find more resources across Waitaha, visit HealthInfo and search 'disability'.

HealthInfo