• 24 Hour Surgery Information

    In a medical emergency, call 111

    Call 24 Hour Surgery

    Call: 03 365 7777

    How to get there
    We are located at 401 Madras Street, Christchurch Central.

    Parking
    You can enter our carpark from Madras Street; turn left just before the lights on Bealey Avenue. We have a drop off area at the front entrance for patients who may require this.

    Public Transport
    You can plan your bus trip from the Journey Planner on the Metro website.

    Accessibility
    We have wheelchair parking and an accessibility ramp. Wheelchairs are available if you need them. We also have an interpreter service available.

  • Unsure where to go?

    In a medical emergency, call 111
    • Want 24/7 health advice?

      Call your GP or Healthline to talk to a health professional 24/7 and they will point you in the right direction.

    • Need a GP appointment

      Call your GP, find a GP or visit Practice Plus for a virtual appointment

    • Should I visit the 24 Hour Surgery?

      Call your GP or Healthline to talk to a health professional 24/7 and they will point you in the right direction.

Pacific people’s health

Talofa lava, Kia orana, Malo e lelei, Fakaalofa lahi atu, Bula vinaka, Namaste, Malo ni, Halo ola keta, Mauri, Fakatalofa atu, Kia ora, Greetings. 

Illustration of Pacific couple

Pacific peoples in Aotearoa New Zealand are a diverse group, comprising over 40 different ethnicities with unique cultures and languages. Waitaha Canterbury is home to around 13,000 Pacific people, making up 2.3% of the region's population. Despite their cultural richness, Pacific peoples face significant health disparities and are over-represented in lower socioeconomic groups. 

Primary health care is essential for improving health outcomes and reducing inequities among Pacific peoples, who often encounter barriers to accessing these services, such as cost and transport. Pegasus Health and other organisations are working to address these issues by enhancing cultural competency training and developing programs to improve access to primary health care for Pacific communities.  

Watch this video with the Tagata Sa’ilimalo (Pacific Disability) group at Vaka Tautua regarding life challenges, and finding the motivation to get better.

Pacific Health providers

Wrap-around health and welfare support for Pacific people by Pacific people is available through a range of providers.  

Etu Pasifika

Primary care, mental health, and wellbeing service.  

Tangata Atumotu Trust

Providing community services and programmes, as well as an outreach vaccination programme for measles, flu, and COVID, in homes, and in the community. Tangata Atumotu can also provide food and other supports to families in need. 

Vaka Tautua

Social services and programmes, mental health and wellbeing support, programmes and services for matua and services for Pacific disabled peoples, their families, and caregivers. 

Fale Pasifika O Aoraki

Services include Whānau Ora, Fakelekesi Mareqeta, emergency housing, Pacific Health homes project, family resiliency, and prevention and intervention of family violence. 

Pacific people's health strategies, plans, and reports

Te Mana Ola: The Pacific Health Strategy 2023 

Te Mana Ola sets the direction and long-term priorities to achieve equity in Pacific health and wellbeing outcomes over the next 10 years. 

Ola Manuia: Pacific Health and Wellbeing Action Plan 2020–2025 

This Manatū Hauora | Ministry of Health plan sets out priority outcomes and accompanying actions to improve the health and wellbeing of our vibrant and growing Pacific population living in Aotearoa. 

Pegasus Health Pacific Health Work Plan 

The Pegasus Pacific Health Work Plan has its foundation in the Waitaha Canterbury Pacific Health Framework. The Framework’s six enablers provide the areas of action. Each area of action has objectives, activities and measures specific to; the framework’s shared outcomes and priority areas. 

  • Whānau Ora: Pasifika ‘āiga, kāiga, magafaoa, kōpū tangata, vuvale, fāmili are supported to achieve maximum health and wellbeing. 
  • Access to care: Primary health care services are fully accessible to Pacific peoples. 
  • Workforce: Build the capacity and capability of existing and potential primary care workforce to meet the health and health care needs of Pacific peoples. 
  • Understanding our population: The health and health care needs of Pacific peoples are understood and effective strategies that contribute to maximum health outcomes are identified and implemented. 
  • Cross sector and social service linkages: Pegasus and Pegasus-affiliated primary health care providers, work and link with Pacific communities and across sectors to achieve optimum health outcomes for Pacific peoples. 
  • Leadership: Pacific peoples and their allies are identified, supported, and developed for key leadership roles in health and associated services. 

Activities within the work plan include: 

  • HPV immunisation coverage 
  • B4 School Check coverage 
  • Cervical screening rates 
  • Child and youth health 
  • Development of a comprehensive cultural competency programme 
  • Use of Pacific demographic data as part of planning – to ensure Pacific peoples are consistently considered in all planning 
  • Workforce development – Pegasus Health Workforce Development Scholarships, Pacific leadership development. 

Pacific Reference Group  

The Pacific Reference Group is a Waitaha wide health reference group that consists of primary care organisations, clinicians, community organisations, Pacific health providers and Health New Zealand | Te Whatu Ora Waitaha. The group's main aim is equitable health outcomes for Pacific peoples. They provide leadership, advice, and influence so that Pacific people's health is consistently considered throughout the whole of the Waitaha health system.   

Pegasus Health Pacific Leadership 

Pegasus has a key role dedicated to improving health outcomes and reducing health inequalities, and to supporting Pacific peoples in Waitaha to flourish. 

The Pacific Health Manager provides leadership for Pacific people’s health within Pegasus. This includes advice across the organisation on best practice ways to improve health outcomes and reduce health inequalities for Pacific peoples, workforce development initiatives for the Pacific peoples' health workforce, and development of cultural competency development education and training. 

As well as playing an important role within the organisation and progressing many of the activities within the work plan, Pegasus Health’s Pacific Health Manager works closely with Health New Zealand | Te Whatu Ora Waitaha and the managers from Ōtautahi Christchurch and Waitaha primary health organisations (PHOs), to help deliver on our shared outcomes and priorities. The Pacific Health Manager also supports the Pacific Reference Group, a Waitaha-wide health advisory group. 

Pegasus Health Cultural Competency Education Programme 

Coupled with addressing issues of access, a culturally competent approach to primary health addresses inequalities in health care and barriers between different communities and health care systems to ensure a culturally competent workforce. 

Specific action to address the cultural competence of health systems and the health workforce is critical and will ensure that health services meet the needs of different ethnic groups and that the services are designed and delivered in a way that people will choose to use them. 

Pegasus has a cultural competency education programme that supports general practice teams to understand cultural competency and safety in order to improve access and the health of the enrolled Pacific population.