• 24 Hour Surgery Information

    In a medical emergency, call 111

    Call 24 Hour Surgery

    Call: 03 365 7777

    How to get there
    We are located at 401 Madras Street, Christchurch Central.

    Parking
    You can enter our carpark from Madras Street; turn left just before the lights on Bealey Avenue. We have a drop off area at the front entrance for patients who may require this.

    Public Transport
    You can plan your bus trip from the Journey Planner on the Metro website.

    Accessibility
    We have wheelchair parking and an accessibility ramp. Wheelchairs are available if you need them. We also have an interpreter service available.

  • Unsure where to go?

    In a medical emergency, call 111
    • Want 24/7 health advice?

      Call your GP or Healthline to talk to a health professional 24/7 and they will point you in the right direction.

    • Need a GP appointment

      Call your GP, find a GP or visit Practice Plus for a virtual appointment

    • Should I visit the 24 Hour Surgery?

      Call your GP or Healthline to talk to a health professional 24/7 and they will point you in the right direction.

Equity and access

At Pegasus Health, we firmly believe that everyone deserves better health outcomes and access to healthcare. This is reflected in the four pou (pillars) that uphold our commitment to equity. 

Text: He Tirohanga Whānui

Strategic focus

Embed equity across our strategic approach.

Text: He Mahi

Our way of working

Ensure equity is reflected in all that we do.

Text: Kotahitanga

Collaboration

Work together to increase equitable health access and outcomes.

Text: He Tāngata

Our people

Diversify and develop our workforce to reflect the community.

Equity and Population Health Strategy

The Equity and Population Health Strategy | Kia atawhai ki te tangata 2022-2030 strengthens our commitment to achieve health equity by overtly, purposefully, and strategically threading equity and Te Tiriti o Waitangi (The Treaty of Waitangi) throughout our organisation, the wider primary healthcare network and how we operate. 

Download a PDF version

Kia atawhai ki te tangata 2022-2030 | Equity & Population Health Strategy (PDF, 7.5MB)

Illustration of Māori pāpā sitting in armchair hugging tamariki child

Māori health

Illustration of Pacific couple

Pacific people's health

Illustration of group of different hands holding an earth icon.

Culturally and linguistically diverse health

Illustration of person in wheelchair with nurse and purple cross icon

Disability and access

Illustration of Pegasus medical staff writing on paper

Developing a diverse workforce

Find out how Pegasus Health contributes to developing a diverse health workforce.

Find out more

Te Pae Tata - Aotearoa New Zealand's Interim Health Plan and its focus on equity 

Te Pae Tata, the Interim New Zealand Health Plan, is a transformative strategy aimed at reshaping the country's health system. This interim plan is designed to lay the foundation for a more unified, sustainable, and equitable health service that better serves all New Zealanders. Central to this plan is a strong focus on equity, ensuring that every individual has access to the healthcare they need, irrespective of their background or circumstances. 

Placing whānau at the heart of the system: The plan emphasises the importance of whānau in the healthcare system. This approach aims to improve health outcomes and equity by incorporating the voices and needs of consumers and their families, particularly those from Māori, Pacific, disabled, ethnic, and rainbow communities. Key areas of focus include better health in communities, maternal and early childhood care, cancer care, chronic health conditions, and mental health services. 

Embedding Te Tiriti o Waitangi: Te Pae Tata underscores the commitment to embedding the principles of Te Tiriti o Waitangi across the health sector. This includes implementing the Māori Health Improvement Plan to ensure that Māori health equity is a central accountability for the entire health system. 

Developing an inclusive health workforce: The plan highlights the need for a diverse health workforce that reflects the communities it serves. This involves increasing the number of Māori, Pacific, and disabled people in health careers and leadership roles. The goal is to address workforce gaps and ensure that health services are culturally responsive and inclusive. 

Improving access to services: Te Pae Tata aims to improve access to healthcare, especially for rural and remote communities, through comprehensive primary and community care teams and enhanced digital health services. This includes better access to telehealth and virtual care options, ensuring that all New Zealanders receive timely and high-quality care. 

Te Pae Tata represents a critical step towards achieving health equity in Aotearoa by prioritising the needs of underserved communities and embedding cultural competence and inclusivity into the health system. For more detailed information, you can access the full plan here (Te Whatu Ora)

The Equity Leadership team

Tēnā koutou katoa, Talofa lava, Kia orana, Malo e lelei, Bula Vinaka, Fakaalofa lahi atu, Namaste, Ni hao, Mabuhay, Salam alaikum. 

The Equity Leadership team includes health managers who focus on Māori, Pacific peoples’, and Culturally and Linguistically Diverse (CALD) communities. The team includes a population health specialist, as well as the Refugee Health Service team. There is a focus on environmental sustainability.  

The team leads the implementation of the Pegasus Health Equity and Population Health Strategy, Kia atawhai ki te tangata, 2022-2030. This strategy strengthens Pegasus’ commitment to achieve health equity by purposefully and strategically threading equity and Te Tiriti o Waitangi throughout our organisation, the wider primary healthcare network, and all aspects of how we work.  

The team works collaboratively with other teams, practices, pharmacies and other organisations to influence change within our organisation and across the wider health system. We focus on enabling equitable access to health care and equitable health outcomes for key population groups, especially Māori. 

Tautoko Hauora 

Tautoko Hauora is a service that aims to provide support to individuals who are either not enrolled in a general practice or who are enrolled but are not accessing their general practice teams as frequently as required. 

Our dedicated kaitautoko (support workers) from the Tautoko Hauora service can assist people to access primary health care and social services in the Waitaha Canterbury region. Kaitautoko are a mobile workforce capable of conducting home and community visits when deemed appropriate. 

Kaitautoko work with Māori, Pacific peoples, CALD, Youth, Rainbow, low income, and those with disabilities. They work with people who are currently enrolled with a Pegasus general practice and those not enrolled, but willing to enrol, in a Pegasus practice. 

Please note: Tautoko Hauora is not an emergency service.