• 24 Hour Surgery Information

    In a medical emergency, call 111

    Call 24 Hour Surgery

    Call: 03 365 7777

    How to get there
    We are located at 401 Madras Street, Christchurch Central.

    Parking
    You can enter our carpark from Madras Street; turn left just before the lights on Bealey Avenue. We have a drop off area at the front entrance for patients who may require this.

    Public Transport
    You can plan your bus trip from the Journey Planner on the Metro website.

    Accessibility
    We have wheelchair parking and an accessibility ramp. Wheelchairs are available if you need them. We also have an interpreter service available.

  • Unsure where to go?

    In a medical emergency, call 111
    • Want 24/7 health advice?

      Call your GP or Healthline to talk to a health professional 24/7 and they will point you in the right direction.

    • Need a GP appointment

      Call your GP, find a GP or visit Practice Plus for a virtual appointment

    • Should I visit the 24 Hour Surgery?

      Call your GP or Healthline to talk to a health professional 24/7 and they will point you in the right direction.

Shared care plans

Shared Care Planning is a cross-sector programme that works across all primary health organisations (PHOs), secondary care, and community care in Te Waipounamu South Island. Hosted by Pegasus Health.

Learn more about shared care plans

Acute Plan Personalised Care Plan (PCP)


The acute plan

Is a person-centred plan which documents the:
  • Person’s underlying complex health conditions, and
  • Management of exacerbations of underlying complex health conditions for health providers unfamiliar with the person.
  • Aims to support rapid, safe management of people with complex health conditions, and those who are at moderate to high risk of attending acute services over the next 12 months.

Eligibility

People must be at least one of the following:
  • Moderate to high risk of requiring acute services over the next 12 months, or
  • Accessed acute services (such as ED, Urgent care clinics or St John) in the last 12 months.
And must have at least one of the following long-term conditions:
  • Respiratory Condition e.g. Asthma, COPD, Bronchiectasis
  • Cardiovascular Disease (including Heart Failure)
  • Gout
  • Stroke
  • Diabetes
  • Severe and enduring mental illness or addiction
  • Neurological or Neurodegenerative Disorders e.g. Epilepsy, Cerebral Palsy, Autism Spectrum Disorder (ASD), Parkinsons Disease, Motor Neurone Disease (MND), Dementia
  • Other e.g. Cancer, Anxiety, Rheumatoid Arthritis, Frailty, Chronic Pain.

The information is intended to support decision making, regarding the need for admission, investigations, and appropriate setting for acute care.

Contributors may complete only the parts of the plan that they are familiar with, and request colleagues to complete it. The completed plan is shared electronically across the Canterbury health system.

View demo videos on how to create, edit and print acute plans:

How to create an acute plan (YouTube)

How to edit an acute plan (YouTube)

How to print an acute plan (YouTube)

Personalised care plan

The personalised care plan

Aims to support people to work with care teams to coordinate care around their needs and priorities and to make the goals and activities visible to other clinical teams. It is a person-centred plan which documents:

  • problems the person currently experiences
  • what they want to achieve about their health or general well-being, and
  • actions the patient and their care team are going to take to achieve these goals.

Eligibility

People must be at least one of the following:
  • Māori
  • Pacific
  • Former Refugee
  • Quintile 5 (Q5)
  • Community Services Card holder.
And must have at least one of the following long-term conditions:
  • Respiratory Condition e.g Asthma, COPD, Bronchiectasis
  • Cardiovascular Disease (including Heart Failure)
  • Gout
  • Stroke
  • Diabetes
  • Severe and enduring mental illness or addiction
  • Other e.g. Cancer, Anxiety, Rheumatoid Arthritis, Frailty, Chronic Pain.

The plans can be created or updated by any clinician. Plans can focus on a small subset of the person’s health care or be created across a range of different conditions.

The completed plan is shared electronically across the Canterbury health system.


Contact the Shared Care Planning team View resources