Locked and loaded for Christmas with shared care plans

Picture: Don Saxon with his wife Janine enjoying Nelson's waterfront on one of their caravan holidays. 

21 December 2021

Kidney transplant recipient Don Saxon is grateful that he can look forward to time with his whānau and a spot of camping this Christmas, comforted by the knowledge he has a health plan at the ready if needed.   

Don’s transplant means he’s immunocompromised and susceptible to infections, which can be very dangerous if they aren’t treated quickly. 

“Infections can swiftly become dangerous for me, and I need to be given antibiotics quickly. I can’t afford to lose valuable time by having to repeat my story to health staff – I have only hours and not days,” says Don. 

That’s why Don’s practice team at Travis Medical Centre suggested he create an Acute Plan to outline how he presents and agreed treatments. Don and his wife refer to it as their ‘action plan’ as it helps clinicians involved in his care respond quickly when he needs acute care. 

“It allows medical teams to see information at a glance about my condition, treatment plan, medications, allergies, resuscitation wishes and my next of kin and GP contact details. As I experience different health issues, we learn from it and tweak the details of the plan,” said Don.

“Before we had the plan, I used to have to wait in the Emergency Department waiting room often vomiting and in a lot of pain, but now I’m fast tracked through. It opens the team’s eyes to what the situation is for me, and they act on the plan quickly.”

The Acute Plan provides information that supports clinicians to make decisions around the need for admission, investigation, and appropriate setting for acute care. It aims to support safe and effective management of patient’s complex health conditions and who are at moderate to high risk of requiring acute services. 

It’s one in a suite of shared care plans, which also includes a Personalised Care Plan (PCP) and the Advance Care Plan. 

Travis Medical Centre Practice Nurse Nicky Scott says the plans are valuable to both patients and staff.  “These plans sit well with the work we do in practice around prevention and managing of complex patients. It helps stop the repeat story telling from the patient’s point of view and gives a good holistic snapshot of what’s happening and what and who is important to them,” she says. 

Shared Care Planning Programme Lead and Product Manager Rebecca Muir says feedback from urgent care clinicians is that they find Acute Plans useful for complex patients they are often not familiar with, particularly over Christmas or other times when general practice hours are reduced. 

For Don and his whānau, the plan provides reassurance. 

“I was sceptical about having my information out there, but its only visible to those caring for me and they need to know, so I’m pleased I swallowed my pride and got a plan.

“With this plan I’m locked and loaded. It gives me and my wife solace that we don’t have to answer hundreds of questions, especially when I’m often too sick to answer.

“I recommend people have copies of their plan printed and available on their phones, – I take mine with me in the caravan in the first aid kit and to Australia. It’s like my bible or fire extinguisher that we have on us all the time.”

At this time of year, when patients are seeking care from places they might not usually present to, it’s helpful for both clinicians and patients if current information and agreed treatments are documented and easy to access. The plans can be viewed by clinicians anywhere in the South Island. 

With Covid-19 possibly in the community it’s more important than ever that those most at risk of exacerbation from it, have an Acute Plan. This will help to manage resources and reduce pressure across the system and ensure those most vulnerable are cared for.