• 24 Hour Surgery Information

    In a medical emergency, call 111

    Call 24 Hour Surgery

    Call: 03 365 7777

    How to get there
    We are located at 401 Madras Street, Christchurch Central.

    Parking
    You can enter our carpark from Madras Street; turn left just before the lights on Bealey Avenue. We have a drop off area at the front entrance for patients who may require this.

    Public Transport
    You can plan your bus trip from the Journey Planner on the Metro website.

    Accessibility
    We have wheelchair parking and an accessibility ramp. Wheelchairs are available if you need them. We also have an interpreter service available.

    Find out more

  • Unsure where to go?

    In a medical emergency, call 111

    • Want 24/7 health advice?

      Call your GP or Healthline to talk to a health professional 24/7 and they will point you in the right direction.

      Call Healthline

    • Need a GP appointment

      Call your GP, find a GP or visit Practice Plus for a virtual appointment

      Find a GP

    • Should I visit the 24 Hour Surgery?

      Call your GP or Healthline to talk to a health professional 24/7 and they will point you in the right direction.

      Visit 24 Hour Surgery
Pegasus Health

Redwood Clinic celebrates success in foundation standard assessment

Last Updated: 06 May 2024
Redwood Clinic 2024 team

Redwood Clinic celebrates a historic achievement as they successfully pass the Foundation Standard on their initial assessment, a rare feat in the eyes of seasoned assessor Rachel McAllum.

The Foundation Standard is not an easy task to conquer. Melissa Pearson, Practice Manager at Redwood Clinic, generously shared their team’s experience and some valuable insights. Melissa explained effective Smartsheet use for self-assessment, early assessor access, and pre-assessment preparations played a pivotal role in their success. By engaging in open dialogue and seeking feedback from their assessor before the site visit, Redwood Clinic ensured a smoother process, allowing for corrections and reducing stress for their dedicated staff.

Melissa emphasised the importance of reading the Foundation Standard guidance resources in advance, which provided clarity and a shared understanding of the requirements. They also acknowledged the need for consistent document control and integrating updates from the RNZCGP into their preparations.

Allocating practice time and involving the entire team in the process proved vital to Redwood Clinic’s success. Assigning specific tasks, setting deadlines, and regular check-ins ensured progress was steadily made. A structured timetable, with dedicated time off on Wednesday afternoons, enabled focused work on indicators. Being proactive and organised allowed the clinic to approach the assessment day with a sense of preparedness and confidence and ensured they were able to keep their primary focus on providing exceptional care for their patients, embodying the spirit of compassionate healthcare.

Early access to the assessment Smartsheet, approximately two months prior to the assessment, fostered seamless communication, eliminating misinterpretations and incorrect uploads of evidence. The conscientiousness of Redwood Clinic’s preparation, coupled with their commitment to dedicate ample time to the workload, and the remarkable collaboration within the practice team were evident throughout the process. It was this dedication that created a thorough, efficient, and positive Foundation assessment experience and result.

Ka mau te wehi! (Congratulations!)