Your general practice team

To enrol with a general practice, you will need to complete an enrolment form. Some general practices make their enrolment forms available to download from their websites. For others, you may have to contact or visit the practice directly. Use our health directory to find a Pegasus Health general practice near you.

General Practices can only enrol people who are eligible for publicly funded health services. When you enrol, you may be asked to show proof of eligibility – such as your passport or birth certificate. If you’re unsure about whether you’re eligible for publicly funded health services, check the Ministry of Health’s Guide to eligibility for publicly funded health services.

Fees vary between general practices. Each general practice displays their fees information on their website. Generally, the fee you pay when you visit a general practice will depend on whether you are enrolled with that practice. They will usually charge a higher fee, often called a casual rate, for patients that aren’t enrolled at their general practice. For children under the age of 13 who are enrolled with the practice, visits are usually free. Some services are also subsidised for eligible patients. Use our Health Directory to find your general practice's website and contact details.

If you need help finding health care, the Tautoko Hauora service can help you:

• Find a general practice to enrol with
• Provide transportation to your general practice or hospital appointments if you have difficulties with transport
• Connect with Work and Income if you need help to pay for health care appointments
• Find other community services to support you.

Find out more about the Tautoko Hauora service

*Only available for those enrolled at or enrolling with a Pegasus Health practice.

For more information about visiting a general practice, including different fees and subsidies you may be eligible for, visit the Ministry of Health website

If you have not received services from your general practice in a three year period it is likely they will contact you and ask if you wish to remain with them. If you are not able to be contacted or do not respond, your name will be taken off the registers. You can re-enrol with the same or another general practice and the affiliated primary health organisation (PHO) at a later time.

Pegasus Health is a PHO.

PHO's deliver and coordinate primary healthcare services, bringing together doctors, nurses and other allied health professionals (such as Māori health workers, health promoters, dieticians, pharmacists, physiotherapists, mental health workers and midwives) in the community to serve the needs of their enrolled populations.

PHO’s receive a set amount of funding from the government to ensure the provision of a range of health services, including visits to the doctor. Funding is based on the people enrolled with the PHO and their characteristics (e.g. age, gender and ethnicity). Funding also pays for services that help people stay healthy and services that reach out to groups in the community who are missing out on health services or who have poor health.

GP visits are free for people with a terminal illness in the last 3-6 months of life. This includes home visits and after hours visits. 

To read about your privacy when you attend Pegasus Health general practices download the health information privacy statement (PDF)